Clinical-governance-oversight-team

Clinical Governance & Oversight Team

Clinic, safety and of care are central to everything we do. Our Governance & Team provides the leadership, systems, and oversight that ensure every aspect of our meets the clinical, ethical, and regulatory .


The team is involved in full compliance with national bodies — HIW, HIS, CQC, and GMC — robust monitoring, audit cycles, policy development, and practice. This preparation for inspections, assurance, and transparent across all clinical services.


We oversee risk management, incident review, workforce standards, and service across every clinic . Each member of the & Team brings extensive experience in healthcare quality, regulation, and clinical leadership, working together to safe, effective, and compassionate patient care at all times.


Medical Director

Mr Mark Gorman

Mr Mark Gorman (GMC No. ) is a consultant plastic surgeon and at Clinic, over a decade of experience in and reconstructive to the team. He qualified from the University of Manchester and holds of the Royal College of Surgeons in Plastic Surgery (FRCS Plast), membership of BAAPS, BAPRAS, and the of .


His career spans both NHS and independent practice, including a lead role in facial at Royal NHS Trust. He holds advanced academic qualifications across microsurgery, skin cancer, and surgical education, and is in national and international . He also serves as lead for the UCL Aesthetics Masters .


As Medical Director, Mr Gorman provides senior oversight across Signature Clinic’s surgical services, ensuring all care pathways and processes meet the highest . His role within the governance team focuses on the safety, quality, and clinical integrity that sit at the heart of everything we do.


of Services

Valerie Taylor

leads the delivery of services across all Clinic locations, ensuring care that is safe, effective, and consistently patient-centred. With deep in healthcare quality, improvement, and regulatory compliance, she governance activity, workforce standards, and across the .


Her career strong progression and increasing responsibility, with proven expertise in stakeholder engagement, team performance, and the set-up and delivery of complex services. She brings a strong understanding of both primary and care and plays a key role in budget planning and ownership.


adopts a consultative, to and ensures quality remains to all service . A fully qualified Registered Nurse with and ITU experience, she frontline insight with robust skills to drive high-performing, safe, and improving services.


Chief Officer

John Fairhurst

John leads clinical governance, patient safety, and regulatory assurance across Clinic. With over 17 years of perioperative and senior experience, he oversees compliance, incident and risk management, clinical policy, and audit activity across all sites.


in Department Birthmarks and blemishes with an Degree in Healthcare Leadership, John is also a Chartered and full member of the CMI. He is currently completing an MBA to further strengthen his and operational leadership.


John works closely with clinical and operational teams to ensure Clinic meets — and — the standards set by HIW, HIS, CQC, GMC, and other . His focus is on accountability, improvement, and safe, care.


Patient Manager

Manjit Gill

Manjit leads the development and of Signature Clinic’s patient . She monitors patient feedback, service-improvement initiatives, and ensures every patient receives communication and care throughout their .


With a strong background in patient and service quality, Manjit works closely with clinical and administrative teams to review feedback, identify themes, and translate insights into . She supports teams in implementing standards, pathways, and behaviours that dignity, respect, and personalised care.


Manjit oversees the collection, analysis, and reporting of data, ensuring are shared transparently and used to inform discussions and operational decisions. She plays a key role in training, patient-facing materials, and that clarity, accessibility, and patient .


Working across all clinics, she champions a of openness, responsiveness, and learning. Her to the voice ensures that evolve in line with patient needs, expectations, and emerging best practice— supporting safe, positive, and meaningful patient .


Complaints Manager

Kelly Ellis

Kelly Clinic’s process, ensuring are managed promptly, fairly, and in line with . With strong in patient relations and governance, she leads thorough complaint investigations, coordinates timely responses, and ensures clear, compassionate communication with patients throughout the process.


Kelly works closely with clinical and teams to gather evidence, review care pathways, and identify to strengthen practice. She analyses themes and trends across complaints, feeding insights into meetings and service improvement initiatives. Her work plays a key role in organisational learning, enhancing patient experience, and ensuring teams remain and .


to transparency and continuous improvement, Kelly ensures that Signature Clinic’s complaints remains open, fair, and aligned with standards and healthcare best practice. Her measured, empathetic approach both and staff, helping the to respond to concerns with integrity, consistency, and genuine commitment to better outcomes.


Senior Nurse & Infection Prevention and (IPC) Lead

Leeanne Fairhurst

provides senior across Clinic’s nursing and serves as the organisation’s IPC Lead. With a background spanning anaesthetics, health visiting, perioperative education, and service development, she oversees staff training, competency frameworks, and clinical practice development.


As IPC Lead, she develops and infection prevention policies, leads audits, and supports safe, hygienic environments across all clinics. She is currently completing a Postgraduate in Infection Prevention & Control, further strengthening her and in this specialist area.


Leeanne plays a key role in activities, contributes to assurance, and supports continuous improvement across all . Her commitment to patient safety and evidence-based underpins her and helps high standards of care throughout the organisation.


Regional Manager & Health and Safety Lead

Dhiren Varand

Dhiren operational performance across clinic sites and leads Clinic’s health and safety strategy. He ensures all environments meet requirements, supports compliance inspections, and safe, efficient, and clinical settings for patients and staff.


With a strong in healthcare and commercial operations, Dhiren brings senior management from roles including Regional Manager, Head of Operations, Manager, Commercial Manager, and Area . His expertise spans leadership, coordination, and service delivery.


He works with clinical and administrative teams to uphold high in safety, management, and regulatory compliance. Known for his proactive and approach, Dhiren drives consistency, strengthens resilience, and ensures to the highest standards of safety and efficiency.


Human Resources Manager

Roksana Szewzyk

leads the HR function at Clinic, driving safe recruitment, compliance, and the ongoing of a skilled, supported, and team. She oversees policies, onboarding, training pathways, and performance processes, ensuring the organisation a strong, well-led workforce with .


Her includes as HR and Manager at Clinic, giving her a deep understanding of workforce governance, requirements, and regulatory standards. Alongside her HR role, she brings additional expertise from her as Head of Recruitment at Y1 Capital, strengthening her in talent acquisition, workforce planning, and multi-site staffing support.


is known for her structured, professional to people management, with accountability to maintain safe, effective, and across the organisation.


Group Pharmacist

Anjana Odedra

Anjana serves as Signature Clinic’s Group Pharmacist, expert of management, prescribing governance, and pharmaceutical safety across all clinic . She ensures robust are in place for safe storage, handling, and administration of medicines, and teams with evidence-based guidance on prescribing, use, and medication safety.


With extensive experience in both and pharmacy, Anjana plays a key role in policy development, controlled drugs compliance, and audit . Her work regulatory and supports safe, effective treatment for all .


Anjana with medical, nursing, and operational teams to maintain high of practice, reduce medication-related risks, and a culture of accuracy, accountability, and improvement in medicines governance.


on Trustpilot


All


Expert, qualified team









Yes By submitting, you agree to marketing communications from Signature Clinic via email, SMS, calls, and .


Yes By submitting, you confirm that you are 18 years of age or older and that you have read and agree to the Signature Clinic .





Submit


Copyright © 2026 Signature Clinic


Cosmetic Surgery in:


Request a Callback


Speak to a Specialist












Select Procedure* Anti Injections Arm Lift Alarplasty Areola Reduction Asian Blepharoplasty Anal Removal Blepharoplasty (Eyelid Reduction) Brow Lift Buccal Fat Pad Removal Hump Removal Carpal Tunnel Decompression Calf Reduction Cheek Augmentation Chemical Peel Chin Implant CO2 Resurfacing Deep Plane Facelift Dermal Filler Double Chin Reduction Ear Reduction Ear Reshaping Earlobe Reduction Repair Facelift FaceTite / (RF-contour) Facial Fat Transfer Ganglion Cyst Removal Gynecomastia Treatment HIFU Skin Tightening Nipple Surgery Labiaplasty Lip Augmentation Lip Filler Liposuction Lip Lift Lip Surgery Lipoma Excision Male Breast Reduction Microneedling (Non RF) Mole Removal Necklift Reduction Nipple Surgery rhinoplasty (nose filler) Otoplasty Perianal Skin Tag Removal Perineoplasty PRP (Platelet-Rich Plasma) Polynucledtides Mons Liposuction RF Microneedling Skin Boosters Skin Tag Removal Finger Vaser Liposuction Wrinkle Reduction Zo Peel Other - Not sure, need advice



Select Location* Glasgow Edinburgh Manchester Liverpool Birmingham Cardiff London - Altrincham



Yes By submitting, you agree to receive marketing communications from Signature Clinic via email, SMS, calls, and WhatsApp.


Yes By submitting, you that you are 18 years of age or older and that you have read and agree to the Signature Clinic .





Request a Callback


Note: fee is Not Refundable.